Packages are generally shipped within 3 days after receipt of payment and are shipped via USPS with tracking with signature on orders over $50.00.
Shipping fees include all handling and packing fees as well as postage costs and tracking fees.
USPS is US mail so please provide an accurate delivery address.
On larger orders or on heavy items we may ship by UPS Ground Service or private trucker.
Be aware that aerosol items must be shipped by truck and not by air so please allow extra time for delivery.
All returns must be made within 30 days of receipt of your order.
Postmarks up to and including the 30th day are acceptable.
ALL ITEMS unless defective must be returned unused in original manufacturers packaging. (bottles, display box etc)
Still sealed if any and certainly undamaged or otherwise corrupted.
Since these are personal care items, health/clinical issues are prevelant and must be returned new.
Why? Because we would never send you an item that was used.
Meaning we cannot accept a return when " I only used it once to see if I liked it"
Defective or damaged items during shipping may be returned or exchanged.
If you bought the wrong item, wrong size, wrong color etc, DO NOT USE THE ITEM.
After 30 days all sales fall under the manufacturers responsibility under their respective product warranty.